author = "Ana Telha and Jo{\~a}o Dias and Carlos P{\'a}scoa and Jos{\'e} Manuel Nunes Salvador Tribolet",
   title = "Crew Concept as an Organizational Knowledge Instrument Vital for Operations",
   booktitle = "CENTERIS 2014 - Conference on ENTERprise Information Systems",
   volume = 16,
   pages = "222-231",
   publisher = "Procedia Technology, Elsevier",
   year = 2014,
   month = dec,
   BibTexOrigem = "10615 www.Inesc-ID.pt 2018-02-23"

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