author = "Jorge Goulart and Pedro Manuel Galv{\~a}o da Silva and Alberto Vale and Helena Galhardas",
   title = "Levantamento de Requisitos do Sistema de Gest{\~a}o de Informa{\c c}{\~a}o",
   institution = "INESC-ID",
   number = 15,
   year = 2015,
   month = oct,
   BibTexOrigem = "11294 www.Inesc-ID.pt 2019-05-20"

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