author = "Ana Tellha and Alexandre Rodrigues and Carlos P{\'a}scoa and Jos{\'e} Manuel Nunes Salvador Tribolet",
   title = "The Competency Architecture as Error Limiting Element and Efficiency Enhancer in Business Processes",
   booktitle = "CENTERIS 2016 - Conference on ENTERprise Information Systems ,October 5-7",
   volume = 100,
   pages = "665670",
   publisher = "Elsevier",
   series = "Procedia Computer Science",
   location = "Oporto, Portugal",
   year = 2016,
   month = oct,
   BibTexOrigem = "12270 www.Inesc-ID.pt 2019-06-17"

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