author = "Ana Varela and Filipa Soares",
   title = "Modela{\c c}{\~a}o e an{\'a}lise da interac{\c c}{\~a}o entre recursos humanos e processos de neg{\'o}cio",
   school = "Instituto Superior T{\'e}cnico,Universidade T{\'e}cnica de Lisboa",
   year = 2003,
   month = jul,
   type = "Graduation's Thesis",
   BibTexOrigem = "1285 www.Inesc-ID.pt 2019-07-22"

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