author = "Gabriel C{\'e}sar Ferreira Pestana and Miguel Mira da Silva",
   title = "Gest{\~a}o da Rela{\c c}{\~a}o com o Cliente utilizando Dados e Funcionalidades Geogr{\'a}ficas",
   journal = "Ingenium",
   volume = 2,
   publisher = "Ordem dos Engenheiros",
   number = 74,
   location = "Lisboa",
   year = 2003,
   month = mar,
   BibTexOrigem = "1789 www.Inesc-ID.pt 2019-07-20"

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