author = "Carlos Alberto Louren{\c c}o dos Santos and Armindo Rebelo and C. Ferreira and Jos{\'e} Manuel Nunes Salvador Tribolet",
   title = "Urgency/Emergency Health Process Modelling: {A} Case Study",
   booktitle = "ICMP2005 - 14th International Conference of Medical Physics",
   location = "Nuremberg, Germany",
   year = 2005,
   month = sep,
   BibTexOrigem = "2545 www.Inesc-ID.pt 2019-06-17"

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