author = "Elsa Alexandra Cabral da Rocha Cardoso and Helena Galhardas and Maria Jos{\'e} Trigueiros and Ant{\'o}nio Rito Silva",
   title = "{A} Decision Support System for {IST} Academic Information",
   booktitle = "9th International Conference of European University Information Systems (EUNIS 2003)",
   pages = "416-427",
   publisher = "Universiteit van Amsterdam",
   location = "Amsterdam, The Netherlands",
   year = 2003,
   month = jul,
   BibTexOrigem = "332 www.Inesc-ID.pt 2019-06-17"

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