author = "Alexandre Bar{\~a}o and Alberto Rodrigues da Silva",
   title = "{A} Model to Evaluate the Relational Capital of Organizations ({SNARE-RCO})",
   booktitle = "Conference of Enterprise Information Systems (Centeris-2011)",
   publisher = "Springer",
   year = 2011,
   month = nov,
   BibTexOrigem = "8042 www.Inesc-ID.pt 2019-07-20"

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