author = "Alexandre Bar{\~a}o and Alberto Rodrigues da Silva",
   booktitle = "Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions",
   title = "How to value and monitor the relational capital of knowledge-intensive organizations?",
   publisher = "IGI Global",
   year = 2013,
   month = jun,
   BibTexOrigem = "8592 www.Inesc-ID.pt 2019-07-22"

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