author = "Alexandre Bar{\~a}o and Alberto Rodrigues da Silva",
   booktitle = "Sociotechnical Enterprise Information Systems Design and Integration",
   title = "Applying {SNARE-RCO} to Evaluate the Relational Capital of an Organization: The {SH} Case Study",
   publisher = "IGI Global",
   year = 2013,
   month = jan,
   BibTexOrigem = "8594 www.Inesc-ID.pt 2019-07-22"

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