author = "Ricardo Vieira and Jos{\'e} Borbinha and Francisco Valdez and Andr{\'e} Ferreira Ferr{\~a}o Couto e Vasconcelos",
   title = "{A} reference architecture for records management",
   booktitle = "n Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times",
   pages = "339-340",
   location = "Maryland, USA",
   year = 2011,
   month = jun,
   BibTexOrigem = "9617 www.Inesc-ID.pt 2019-06-19"

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