Spoken Dialogue Analytics (SpeDial )

Type: International Project

Duration: from 2013 Dec 01 to 2015 Nov 30

Financed by: EC FP7-ICT-2013-SME-DCA

Prime Contractor: Athena Research and Innovation Center in Information Communication and Knowledge Technologies (Other) -Greece

Project Web Site: http://www.spedial.eu

SpeDial is built around the knowledge cascade of technologies, data and services. Automatic or machine-aided algorithms will be used to analyze the data logs from deployed speech services, and, in turn, these data will be used to tune in a cost-effective manner the speech service using the set of algorithms and tools of the SpeDial platform. The main S&T goal of SpeDial is to devise machine- aided methods for spoken dialogue system enhancement and customization for call-center applications.

Partnerships

  • TELECOMMUNICATION SYSTEMS INSTITUTE (Other) -Greece
  • Athena Research and Innovation Center in Information Communication and Knowledge Technologies (Other) -Greece
  • INESC-ID (Other)
  • KUNGLIGA TEKNISKA HOEGSKOLAN (Other) -Sweden
  • NU ECHO INC SOCIETE PAR ACTIONS (Company) -Canada
  • VOICE WEB ANONYMOS ETAIRIA PAROCHIS PLIROFORION KAI ANAPTYXIS FONITIKON TECHNOLOGION (Company) -Greece

Principal Investigators

Members