author = "Ricardo Costa Dias Rei",
title = "Multi-lingual automatic reply for customer support",
type = "Master's Thesis",
BibTexOrigem = "13667 www.Inesc-ID.pt 2019-03-19"
You may copy/past the above, or you may click here to export itThis is a recent BibTex adaptation in test which probably do not cover all the conversions needed