author = "Nuno Ant{\'o}nio and Ana de Almeida and Lu{\'\i}s Nunes and Fernando Batista and Ricardo Ribeiro",
   title = "Hotel online reviews: different languages, different opinions",
   journal = "Information Technology \& Tourism",
   publisher = "Springer Berlin Heidelberg",
   year = 2018,
   month = mar,
   BibTexOrigem = "13703 www.Inesc-ID.pt 2018-08-18"

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