@mastersThesis{DanielJoseRodriguesOlim_7_2017,
   author = "Daniel Jos{\'e} Rodrigues Olim",
   title = "Business Process Transformation to Dynamize and Improve Fulfilment and Assurance Agility in {CSPs}",
   school = "Instituto Superior T{\'e}cnico, Universidade de Lisboa",
   year = 2017,
   month = jul,
   type = "Master's Thesis",
   BibTexOrigem = "14071 www.Inesc-ID.pt 2018-09-26"
}





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