“A CONTEXT-BASED ACTOR MODELING APPROACH TO SUPPORT HUMAN MULTITASKING AT ORGANIZATIONS”
Marielba Silva de Zacarias,
Departamento de Engenharia Informática –
Abstract:
Organizational Modeling has been used both for Management and Engineering ends. As an engineering tool, Business Process Modeling has been extremely useful in improving the efficiency of organizations. Nevertheless, it does not provide all the answers to the operational problems of the organization. Current business process oriented tools do not work as well for non-structured processes because they assign tasks in a mechanistic, machine-oriented, way. This is an important issue because many business processes are fairly static only at a high level. At lower levels -at the activity or task level- they tend to be more agile. Business process models are also not capable of capturing the multitasking dynamics of people at work. Task-switching implies less time to obtain the information required by tasks and knowledge about when tasks are actually being executed. This entails not only personalized and fast, but also timely information provision mechanisms.
An organization must be viewed from several perspectives or views if it is to be fully described and understood. The goal of the present research is to propose an organizational perspective capable of describing the actual execution of the various business activities, focusing on its actors and on the multitasking capabilities of its performers. The proposed model is to be used for engineering ends. The main expected contributions of this model are: (1) serve as a visualization tool of the state of the different tasks being performed by each actor and the rules that govern actions and interactions among actors within activities, (2) facilitate a task-based support of ad-hoc environments created by agile process execution and (3) provide a bottom-up approach for the reification of business concepts such as actors, tasks, and organizational units, to establish links with other organizational views and enable ‘consistency checks’ between actual execution and these other views.
Date: 2005-Nov-03 Time: 11:00:00 Room: INESC- 9º PISO Auditório Alfa
For more information:
- susana.costa@inesc.pt
- 21 3100338
Upcoming Events
INESC Brussels HUB Winter Meeting 2023

This edition of the HUB Winter Meeting will be co-organised with Science Business and will take place on the 30 and 31 January, in Lisbon, at Instituto Superior Técnico, Department of Computer Science and Engineering.
Please see below a summary of the agenda, this will be updated on the INESC Brussels HUB website regularly (confirmed speakers and other relevant info). Places for onsite participation are limited so registration is mandatory. Online participants will be sent a ZOOM link for each specific session on the 27th January.
INESC Brussels HUB website: https://hub.inesc.pt/
Monday, 30 January
a) Digital Europe Programme & Chips Act: state of play and possibilities for INESC.
9h to 10h30 GMT
(Exclusive for INESC researchers and administrators).
b) Science Business: how can INESC tap into Science Business network, activities and communications tools.
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c) Networking Lunch (for all onsite participants).
d) Roundtable: From rhetoric to reality – Embedding international strategy in the DNA of research organisations.
(Closed-door, roundtable workshop, Chatham House rules, open to INESC researchers and administrators, external participants by invitation only).
e) Networking Dinner
(By invitation only – INESC researchers participating onsite in the event are elegible to join).
Tuesday, 31 January
f) Workshop: How they did it? Strategic positioning for structural success in Horizon Europe: a discussion of best practices.
(Exclusive for INESC researchers, administrators and international invited speakers).
g) The public consultation on European R&I Programmes: Towards FP10.
(Closed-door, roundtable workshop, Chatham House rules, open to INESC researchers and administrators, external participants by invitation only).
h) Networking Lunch (for all onsite participants).
i) Management Committee meeting (Directors and POB members)
The HUB Winter Meeting aims at bringing together researchers and administrators from the 5 INESC institutes, affiliated higher education institutions in Portugal and abroad, with key European and global players, to:
– Discuss key research and innovation issues at EU level.
– Inform institutional policy and strategy.
– Exchange best-practices about R&I management, career development and policy positioning.
– Promote, discuss and deliver vision, visibility, networking and impactful communication.
– Create, identify and deepen partnerships and collaboration opportunities for collaborative R&I.