author = "Carlos P{\'a}scoa and Jo{\~a}o Manuel dos Santos Sequeira and Jos{\'e} Manuel Nunes Salvador Tribolet",
   booktitle = "Improving Organizational Effectiveness with Enterprise Information Systems",
   title = "{EX-ANTE} and {EX-POST} Model: Contributions and Applications (pages 137-153)",
   publisher = "IGI Global",
   year = 2015,
   month = jul,
   BibTexOrigem = "11739 www.Inesc-ID.pt 2019-07-22"

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