author = "Jo{\~a}o Pombinho and David Sardinha Andrade de Aveiro and Jos{\'e} Manuel Nunes Salvador Tribolet",
   booktitle = "Business Law and Ethics: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications",
   title = "Value-Oriented Specification of Service Systems: Modeling the Contribution Perspective, Chapter 20, pages 374-395",
   publisher = "IGI GLOBAL",
   year = 2015,
   month = mar,
   BibTexOrigem = "11757 www.Inesc-ID.pt 2019-07-23"

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