author = "Nuno Castela and Jos{\'e} Manuel Nunes Salvador Tribolet and Arminda Guerra and Eurico Lopes",
   title = "{A} Supporting Tool Business Process Modellling",
   booktitle = "Business Excellence '03, First International Conference on Performance Measures, Benchmarking and Best Practices in New",
   location = "Guimar{\~a}es, Portugal",
   year = 2003,
   month = jun,
   BibTexOrigem = "1244 www.Inesc-ID.pt 2019-07-22"

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