author = "Carlos P{\'a}scoa and Pedro Leal and Jos{\'e} Manuel Nunes Salvador Tribolet",
   booktitle = "Organizati\&\#8203;onal Integratio\&\#8203;n of Enterprise Systems and Resources: Advancemen\&\#8203;ts and Applicatio\&\#8203;ns",
   title = "Organization Identity: the Business Model, pags 100-116, doi:10.4018/978-1-4666-1764-3.ch006",
   publisher = "IGI Global",
   year = 2012,
   month = may,
   BibTexOrigem = "8171 www.Inesc-ID.pt 2019-07-23"

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