author = "Nuno Ant{\'o}nio and Ana Almeida and Luis Nunes and Fernando Batista and Ricardo Ribeiro",
   title = "Hotel online reviews: Creating a multi-source aggregated index",
   journal = "International Journal of Contemporary Hospitality Management",
   volume = 30,
   number = 10,
   year = 2018,
   month = mar,
   BibTexOrigem = "14349 www.Inesc-ID.pt 2021-06-24"

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