author = "Ana Paiva and Iolanda Margarete dos Santos Carvalho Leite and Hana Boukricha and I Wachsmuth",
   title = "Empathy in virtual agents and robots: a survey",
   journal = "ACM Transactions on Interactive Intelligent Systems",
   volume = 7,
   publisher = "ACM Press",
   number = 3,
   year = 2017,
   month = nov,
   BibTexOrigem = "14366 www.Inesc-ID.pt 2020-08-13"

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