author = "Catarina Moreira and Emmanuel Haven and Sandro Sozzo and Andreas Wichert",
   title = "Process mining with Real World Financial Loan Applications: Improving Inference on Incomplete Event Logs",
   journal = "PLoS ONE",
   volume = 13,
   number = 12,
   year = 2018,
   month = dec,
   BibTexOrigem = "14547 www.Inesc-ID.pt 2020-09-21"

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