author = "Laura Dias",
title = "Smart Complaints – Natural Language Processing in the Interpretation of Complaints",
type = "Master's Thesis",
BibTexOrigem = "15471 www.Inesc-ID.pt 2021-10-24"
You may copy/past the above, or you may click here to export itThis is a recent BibTex adaptation in test which probably do not cover all the conversions needed