author = "Isabel de Lima Henriques Dias",
title = "Customer Support with Sentiment",
year = 2021,
month = nov,
type = "Master's Thesis",
BibTexOrigem = "15563 www.Inesc-ID.pt 2022-07-04"
You may copy/past the above, or you may click here to export itThis is a recent BibTex adaptation in test which probably do not cover all the conversions needed