@mastersThesis{IsabeldeLimaHenriquesDias_11_2021,
   author = "Isabel de Lima Henriques Dias",
   title = "Customer Support with Sentiment",
   year = 2021,
   month = nov,
   type = "Master's Thesis",
   BibTexOrigem = "15563 www.Inesc-ID.pt 2022-01-26"
}

You may copy/past the above, or you may click here to export it

This is a recent BibTex adaptation in test which probably do not cover all the conversions needed
If you find an error or something missing, please tell us. Thanks for your comprehension!