author = "S{\'e}rgio Guerreiro",
   title = "Decision-Making in Partially Known Business Process Environments using Markov Theory and Policy Graph Visualization",
   journal = "Int. J. of Business Information Systems",
   year = 2020,
   month = jan,
   BibTexOrigem = "15694 www.Inesc-ID.pt 2022-08-15"

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