author = "S{\'e}rgio Guerreiro",
   title = "(Re)Designing Business Processes using Markov Theory and constrained State, Transition and Actor role spaces",
   journal = "International Journal of Knowledge-Based Organizations (IJKBO)",
   volume = 9,
   pages = "43--61",
   number = 2,
   year = 2019,
   month = jan,
   BibTexOrigem = "15695 www.Inesc-ID.pt 2022-10-05"

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