author = "S{\'e}rgio Guerreiro and Duduka, J.",
   title = "Systemic Business Process Simulation using Agent-Based Simulation and {BPMN}",
   booktitle = "12th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management",
   year = 2020,
   month = nov,
   BibTexOrigem = "15698 www.Inesc-ID.pt 2021-12-05"

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