author = "Francisco Casaca and Andr{\'e} Vasconcelos",
   title = "Systematic Selection and Prioritization of Communication Channels in the Healthcare Sector",
   booktitle = "23rd International Conference on Enterprise Information Systems (ICEIS 2021)",
   location = "Online Streaming",
   year = 2021,
   month = apr,
   BibTexOrigem = "16996 www.Inesc-ID.pt 2023-02-07"

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