author = "Madalena Gon{\c c}alves and Marianna Buchicchio and Craig Stewart and Helena Moniz and Alon Lavie",
   title = "Agent and User-Generated Content and its Impact on Customer Support {MT}",
   booktitle = "European Association for Machine Translation 2022",
   publisher = "ACL Anthology",
   year = 2022,
   month = jun,
   BibTexOrigem = "17894 www.Inesc-ID.pt 2023-06-11"

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