author = "S{\'e}rgio Guerreiro and Andr{\'e} Vasconcelos and Pedro Manuel Moreira Vaz Antunes de Sousa",
   booktitle = "Enterprise Architecture and Cartography: From Practice to Theory; From Representation to Design",
   title = "Business Process Design",
   publisher = "Springer International Publishing",
   year = 2022,
   BibTexOrigem = "18529 www.Inesc-ID.pt 2023-09-23"

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