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Sérgio MoroINESC-ID | 
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- Analyzing hate speech dynamics on Twitter/X: Insights from conversational data and the impact of user interaction patterns
António Fonseca, Catarina Pontes, Sérgio Moro, Fernando Batista, Ricardo Ribeiro, Rita Guerra, Paula Carvalho, Catarina Marques, Cláudia Silva
Heliyon vol. 10, n. 11, DOI 10.1016/j.heliyon.2024.e32246
2024 - A Data-driven Approach to Measure Restaurant Performance Combining Online Reviews and Historical Sales Data
Elizabeth Fernandes, Sérgio Moro, Paulo Cortez, Fernando Batista, Ricardo Ribeiro
International Journal of Hospitality Management vol. 94, DOI 10.1016/j.ijhm.2020.102830
2021 - Are the States United? An analysis of US hotels’ offers through TripAdvisor’s eyes
Sérgio Moro, Fernando Batista, Paulo Rita, Cristina Oliveira, Ricardo Ribeiro
Journal of Hospitality and Tourism Research DOI 10.1177/1096348019854793
2019 - Leveraging national tourist offices through data analytics
Sérgio Moro, Paulo Rita, Cristina Oliveira, Fernando Batista, Ricardo Ribeiro
International Journal of Culture, Tourism and Hospitality Research vol. 14, n. 4, DOI 10.1108/IJCTHR-04-2018-005
2018